Franck Muller Vanguard Yachting Diamonds

Processing Time:

• Orders are typically processed within 1-3 business days. During peak seasons, processing times may extend, but we strive to get your order out to you as quickly as possible.

Shipping Methods:

• We currently use [TCS, M&P, TRAX, DAWEOOFAST & LeoPerds] for all our shipments.
• Domestic orders typically arrive within 3-5 business days after processing.

Order Tracking:

• Once your order is shipped, you will receive a tracking number via email, allowing you to track your package's progress.

Lost or Damaged Items:

• In the rare event that your order is lost or damaged during transit, please contact us at EMAIL: mrstore603@gmail.com within 1 day of receiving your order. We will work with you to resolve the issue promptly.

Holiday Shipping:

• During peak seasons and holidays, please expect a slight delay in processing and shipping times. We recommend placing your orders well in advance to ensure timely delivery.

Questions:

• If you have any questions about our shipping policy, please contact our customer support at  EMAIL: officialmrstore601@gmail.com
  
  

Return Policy

Your satisfaction means everything to us.

At MR Store, we take pride in delivering top-quality products. But if something slips through and your item arrives damaged from our side—we’ve got your back.

Here’s How It Works:

1. Damaged Product?

We only accept returns for items that were damaged during delivery and were sent in that condition by us.

 2. Contact Us Within 3 Days

Spotted damage?

Don’t wait.

Reach out to us within 3 days of receiving your order. And contact us via following email or at whatsapp numbers;

WhatsApp: 0328-7086909

📧 Email: mrstore603@gmail.com

 3. Send Us Proof

Just share your order number, a short note about the issue, and clear photos of the damage. That’s it.

 4. We’ll Guide You

Once we verify everything, we’ll send you return instructions and make the process smooth and simple.

 5. Refund or Replacement — Your Choice

After inspection, you can choose:

✔ A full refund (via your original payment method)

✔ A fresh replacement, shipped to your door

 Please Note:

Returns are only accepted for damaged items caused during delivery from our side.

Damage caused by misuse, mishandling, or improper care won’t qualify.

 We’re here to make sure you love every item you order.

Any Questions? Concerns?

Just reach out. We’re always ready to help.

 — MR Store